The relationship between Culligan and V Networks has grown:

“Having had poor experiences in the past with other suppliers when transferring lines, my initial plan was purely to review the billing side of our telecoms service. However, once we started working with V Networks we became more and more confident that they would handle our requirements well and they have gone on to provide us with many other telecoms services.”

The call management portal has benefited Culligan in several ways:

“The portal is nice and easy to use, with all the information at hand that I need. The recent transfer of our lines to V Networks has meant that I can see the usage on all of our lines in one place making it easier to review unnecessary lines.”

Incidentally the most immediate evidence of cost-saving through adopting a V Number was for the rewrapping of Culligan's fleet of delivery vans. With just one number used throughout the UK, only one design was required for all the vehicles.

Andrew McJannett-Smith.
Group IT manager. Culligan International (UK) Ltd

“Billing by VNetworks has been excellent so far, the Internet based management system and downloadable reports are useful, accurate and easy to interface into our finance systems, and new/cancelled line requests have been handled in a timely manner.

“We are finding the service we receive from V Networks to be very good. Quick, effective and we are kept up to date with everything going on. I am personally pleased with the service and the same goes for everyone else here. Keep up the good work!”